Your Mailing Label
The label used to deliver your issues contains important information for faster handling of any questions or problems. Your subscription account number appears directly above your name and address. And the date of the last issue you will receive is shown on the mailing label as noted below.
1. Where can I find my account number?
On your mailing label: Your account number appears above your name and mailing address. Your account number includes 16 digits. Please refer to the sample mailing label above.
Subscription Status page: Your account number appears on the
Subscription Status Page of this website. This page can be accessed in two ways: name and address, or account number.
2. When does my subscription expire?
Check your mailing label: Your expiration date appears above your name and mailing address. Please refer to the sample mailing label above.
Access Subscription Status page: Your expiration date appears on the
Subscription Status Page of this website. This page can be accessed in two ways: name and address, or account number.
3. When will I receive the first issue of my subscription?
For
U.S. orders, please allow 4 to 6 weeks for your new subscription order to begin.
For
Canadian and International orders, please allow 8 to 12 weeks for your new subscription order to begin.
4. How long does it take for a change of delivery address to take effect?
Please allow 6-8 weeks notice in advance of an address change to ensure uninterrupted service. You can change your address by
clicking here.
5. What should I do if my magazine arrives late or not at all?
Report your problem at the
Report Missing or Damaged Issues page in the
Customer Service area.
6. I do not want my email address made available to other companies. How can I make that known?
Go to the
Set Email Preferences area of the Customer Service page.
7. Is ordering online safe?
Yes, it is safe to place orders and conduct bill payment transactions online. Amos Craft Publishing uses Secure Socket Layer (SSL) technology for all online transactions. SSL encrypts your personal information such as name, address and credit card number in an effort to prevent unauthorized access of this information during the transmission of your online order.
8. What if I cannot find the answer that I am looking for? How do I report my problem to Customer Service?
Reporting your problem through the
General Customer Service page is the fastest way to get your questions answered!
Go to the
Report Any Other Concerns or Questions area of the
Customer Service page. Type your inquiry in the box provided. Be sure to include detailed information about your account and problem so that Customer Service can best assist you.
9. Why did I receive another renewal/invoice?
Occasionally you may receive a renewal or payment reminder after you have already mailed us your reply to the previous notice. Should this happen it probably means that our correspondence has simply crossed in the mail. Please accept our apologies in advance. If you receive a second notice after you have sent in your payment or renewal, please contact us,
Report Any Other Concerns or Questions.
10. What is the status of my subscription?
You can check when your subscription expires or if your subscription is current by
clicking here.
11. How do I change my password?
You may
click here to change your password, or go to our
Customer Service page and click on "Change Your Password".
12. I forgot my password?
Please
click here, complete the requested information and we will email your password to you.
13. I forgot my username and password?
Click here, and then enter your name and address or your account number. You may also go to our
Customer Service page and click on the "Check the Status of Your Subscription"
14. How do I switch to the Digital Edition only of Crafts 'n things?
Go to the
Customer Service page and choose your desired option from the menu.
15. Can I switch back to the Print/Digital Edition from the Digital Edition only of Crafts 'n Things?
You can easily switch to another edition of
Crafts 'n Things. Just
click here and choose your desired option from the menu.
16. When will my new Digital Edition of Crafts 'n Things arrive?
Each new digital edition is posted the same day the print edition mails:
- Jul/Aug 2008 – 5/30/08
- Sep/Oct 2008 – 7/25/08
- Nov/Dec 2008 – 9/26/08
- Jan/Feb 2009 – 11/29/08
17. How does the Digital Edition of Crafts 'n Things work?
It is highly recommended that you
click here to "Read a Sample Issue." Instructions for paging through the digital edition are also included with every digital issue cover.